Orbi App | Orbi-app.com Setup | Orbi App Download

 

Orbi app helps users to setup and manage Orbi Mesh Wi-Fi device from mobile app itself. Orbi Wi-Fi app can be downloaded from Apple App store or Google Play Store.

The Netgear Orbi app lets users configure Orbi Wi-Fi Router and connecting satellites using mobile app itself. With the help of Netgear Orbi app, users can manage Wi-Fi Settings of Orbi Mesh Device, Parental Control Settings, Speed Test of Network, Firmware Update of Main Mesh Orbi Router, and satellites and many other Orbi mesh features using mobile app itself.Moreover, Guest Network settings can be managed via Orbi Mobile app itself. Network configuration settings of Orbi Mesh Wi-Fi device can be managed remotely using Orbi app.

Orbi app is available for Apple iOS devices and Android mobile devices only. Netgear Orbi app is not available for Windows OS devices. In case you are trying to setup Orbi Mesh Wi-Fi device using Laptop/PC, simply launch a browser and use web address Orbilogin.net or Orbilogin.com to configure and manage Orbi Mesh Wi-Fi Network.

Configure Orbi Device using Orbi App

Orbi Device can be configured using Orbi mobile app. To configure Orbi Mesh Wi-Fi Router and satellites using Orbi app users can follow below mentioned configuration steps.

  • Connect Orbi Main Router and connecting Satellites/Nodes to power outlet close to Internet service provider modem.
  • Connect Ethernet cable from Internet provider Modem LAN/Ethernet slot to WAN Internet slot of Main Orbi Router.
  • Reboot Internet provider Modem and Main Orbi mesh Wi-Fi Router for 10 seconds.
  • Wait for the lights on Internet modem and Orbi Router to be stable White.
  • Launch Netgear Orbi App, Create Account and select Add new Orbi Router.
  • Smart Setup Wizard will select Internet connection type, Follow on screen instructions to complete Orbi Router initial setup process.
  • Most of the ISP connections use DHCP connection type, in case you are using static IP address, select Static IP address as provided to you by Internet company.
  • Customize Wi-Fi Name SSID and Network Key Wi-Fi Password, Wi-Fi password should be of minimum 8 characters.
  • Turn On Netgear Orbi Satellites, press and hold sync button on Orbi satellite and main Orbi Router for two seconds each to configure Orbi Nodes/satellites.
  • After initial configuration and setup, place Netgear Orbi satellites away from main Orbi mesh Router.
  • Orbi satellites will act as Extenders and will kill dead Wi-Fi zones at your location.
  • Make Sure the main Orbi Router is placed in a centralized location.

Orbi App features

Network Management

  • – Users can manage and control Wi-Fi/ Wired devices connected to Orbi Network via Orbi App itself. Users  can remotely manage Network connected devices via Orbi App.

Parental Controls

Parental controls can be set up for securing Kids Online activities. Moreover, users can set up a time limit on all connected devices, Start/Pause Internet connection as per requirement on device.

Firmware Update

Easily Update Firmware/Software of Orbi Router and connected satellites from Orbi app itself. Orbi Router and Connected satellites firmware should be updated to the latest to improve Network Stability as well as to eliminate security vulnerabilities, if any.

Guest Network Setup

Users can set up separate Guest Wi-Fi network and can  limit Guest Network usage to 2.4GHZ only. Guest Network lets users to connect to Separate Wi-Fi name and Password.

Network Map

  • Easily check number of connected clients wired or wirelessly with Orbi Network via Orbi App.

Speed Test

Test Upload and Download speed of your Network via Orbi App itself. Moreover, users can use QoS service to prioritize devices which require higher bandwidth as per requirement.

How to Update Orbi Router Firmware using Orbi App

Orbi Mesh Wi-Fi Router and connected satellites firmware should be updated whenever there is a Firmware update available on Orbi Official website. Moreover, Firmware of Orbi Device can be updated using Orbi app and manually by logging to Orbi Router web address orbilogin.com or 192.168.1.1. To update Orbi Router firmware using Orbi app, users can use following steps:

  • Connect your mobile device with Orbi Wi-Fi Mesh network.
  • Launch Orbi app, Sign in to your Orbi Account. Enter your login password.
  • Click on the Settings option, at the top under menu option.
  • Under Router settings, select Firmware update option.
  • Update Orbi Firmware to the latest in case available.
  • Orbi Router will restart to apply new firmware settings.

Orbi Mesh Router Setup using Static IP Address

Orbi Mesh Router can be setup using Static IP Address, Certain Internet Service Providers, provide static IP address, in certain cases follow below mentioned steps to configure Orbi Router:

  • Plug in Orbi Mesh Router to power supply. Wait for the lights to turn Solid White on Orbi Main Router.
  • Disconnect Old Router, if any, then Connect Ethernet Cable from Internet Provider Modem to Main Orbi Router WAN Yellow Internet slot.
  • Reboot Orbi Router and ISP Modem, wait for the lights to be stable on Orbi Router and Modem.
  • Launch Orbi App, Select Static IP address option while setting up Orbi Mesh Router. Enter IP settings as provider to you by internet provider, enter DNS settings then click save and apply.
  • Alternatively, users can complete setup using Desktop/PC, by simply logging to Orbi Router webpage using orbilogin.com or http://192.168.1.1 address, choose setup wizard option under advanced settings, select static IP settings, enter IP and DNS address settings as provided by Internet provider, then hit save and apply option.
  • Restart Orbi Router in case needed. Setup Orbi Satellites by simply pressing sync button on satellite and main Orbi Router for 3 seconds.

To get most from your Orbi Mesh Wi-Fi Device, make sure Orbi Router is placed in centralized location. Orbi satellites/nodes can be placed around 30 to 40 feet away from the main Orbi Router. Make sure Orbi Router and Connected satellites firmware is up to date to avoid security vulnerabilities and for enhanced performance.

 

Orbi App Troubleshooting

Orbi app might not work or might quit unexpectedly. To Fix these issues Customers can follow below mentioned troubleshooting steps:

  • Make Sure Orbi App is updated. Open Google play store in case of Android devices to update Orbi app, in case of iOS devices user can update app from Apple App Store.
  • Disable VPN Connection if any, VPN Connection might cause disruptions. Disable VPN and then try to use Orbi Wi-Fi App.
  • Antivirus Software’s also block secure access to Network, try to disable Antivirus Software and then relaunch Orbi App securely.
  • User Smartphone or Tablet might be out of memory, due to complete utilization of Phone memory. In certain cases, free up space in your Smartphone/Tablet and then relaunch Orbi App.
  • In case the issue persists, Orbi App is not loading, try resetting the Orbi Router to factory defaults. Use a paper pin/ safety pin, insert it to reset slot of Orbi Main Router for 10 seconds. Orbi Router lights will flash momentarily. Wait for the lights to be stable on Orbi device and then reconfigure Orbi Router and satellites.

             Orbi App Sign in Issues

        • Users might get logged out from Orbi app unexpectedly or in case they update or reinstall Orbi app on Smartphone or Tablet. In certain cases, if users have forgotten login Admin password of Orbi Mesh Device, users can reset the Admin Password. Click on Forget Password option, Users will get reset password link on email.
        • Alternatively, Users can login to Orbi Mesh login settings using Orbilogin.com or Orbilogin.net address, Login screen will appear, enter username as admin, use login password as password, in case login fails after 3 unsuccessful login attempts, password recovery screen will appear, users will be directed to enter serial number of Orbi device, enter answers to Security questions, then user will be directed to new password creation screen. Make sure the new password is alphanumeric and contains one special character.
        • Orbi Mesh Devices work on seamless wireless technology, 2.4Ghz and 5Ghz Networks cannot be differentiated in case of Orbi Mesh Wi-Fi Network. 2.4Ghz/5Ghz is integrated in one network, in such cases, devices which support 2.4Ghz bandwidth will automatically connect to 2.4Ghz Network and devices which support 5Ghz, will connect to 5Ghz Bandwidth of Orbi Network.
        • Seamless Wireless Technology has its own advantages, users will have the same Wireless SSID Network Name throughout the Home location. So, in case users move from One location to another location at Home, Device will automatically connect to Wireless SSID, as Wireless Name is same.